Owens and Xley Consults is a Lagos based company that offers business advisory and consulting services to help Small and Medium-sized Enterprises (SMEs). Our Mission is to provide quality insights, tools and resources needed to build a sustainable business.Description
Our client is seeking a highly experienced General Manager to oversee business operations, procurement, vendor relations, and strategic growth initiatives across multiple retail locations.
Role Overview
The General Manager will be responsible for driving operational efficiency across retail outlets, managing procurement and vendor relationships, overseeing budgets, and supporting business growth and profitability.
The role requires strong leadership, sound business judgment, analytical thinking, and hands-on experience managing retail operations.
Key Responsibilities
Develop and implement business strategies to drive revenue and margin growth across retail locations
Identify growth opportunities and support new store openings or market entry initiatives
Conduct market, customer, and competitor analysis within the retail environment
Collaborate with Finance on retail pricing, margin analysis, budgeting, and financial planning
Streamline retail and back-end operations to improve efficiency and reduce costs
Source, onboard, and manage local and international vendors and suppliers
Oversee procurement, sourcing, merchandising, and purchasing activities
Manage operational, procurement, and merchandising budgets
Monitor retail performance (sales, margins, inventory turnover) and recommend improvement initiatives
Work cross-functionally with store teams, operations, finance, and merchandising to achieve business objectives
Prepare management reports, dashboards, and retail performance presentations
Ensure compliance with company policies and regulatory requirements
Perform other duties as assigned by management.
Education & Experience
Bachelor’s degree in Business Administration, Supply Chain Management, or a related field
Master’s degree is an added advantage
Minimum of 5–7 years’ experience, with at least 3 years in a retail management role
Experience managing retail operations, procurement, and vendor relationships
Demonstrated experience supporting growth, store performance optimization, and cost-control initiatives
International sourcing experience and trade fair exposure is an added advantage.
Required Skills & Competencies:
Strong understanding of retail operations, procurement, and finance
Proven experience managing multi-store retail environments
Strong leadership, communication, and negotiation skills
Solid experience in vendor, inventory, and supply chain management
Analytical mindset with budgeting, forecasting, and retail performance analysis experience
Ability to adapt to changing retail and market conditions
Results-driven, with a strong focus on efficiency, sales growth, and customer satisfaction.