UP® otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP® operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.Job Summary
Proper management of customers is necessary to ensure new businesses are won and existing businesses are maintained and grown.
Responsible for growing team revenues along defined income lines.
Develop and implement marketing and sales plans for the department.
Establish, develop, and manage relationships with clients.
Establish, develop, and manage relationships with vendors.
Supervisory responsibility for effective communication of activities and reports to internal and external targets
Participate actively in the resolution of escalated conflicts with clients (both internal and external).
Complete ad hoc or planned projects, research works, and other initiatives as directed by senior management from time to time.
Contribute to the development of the group’s business and relationship management strategies.
Prepare and track budget performance for the department.
Ensure adequate staffing for the department.
Actively contribute to the development of the team through the sharing of information, coaching, and support.
Generate periodic dashboard reports for senior management.
Responsibilities
Grow assigned clients market share on all our processing platforms.
Grow income from sale of all products and services offered to clients within the Financial Insitution space.
Provide Executive Reports.
Client relationship management.
Initiate and/or mid-wife new businesss related scheme projects or initiatives.
Supervise ROs duties to ensure productivity.
Key Performance Indicator
Generate project income from all projects marketed and implemented within defined KPI period.
Generate income from sale of all products and services offered to clients within the Financial Insitution space.
Grow assigned clients market share on all our processing platforms.
Requirements
Education:
First Degree or its equivalent in any course.
Others: Professional Qualifications – MBA or Professional Qualifications – added advantage.
Experience: Minimum of 7 years working experience in Marketing or Sales function in reputable organization(s).
Knowledge:
Advance Card/e-Payment industry knowledge/experience.
Key Accounts/Relationship Management.
Good knowledge of business/commercial law.
Product Development & Positioning Strategies.
Pricing Strategies/Techniques.
Good knowledge of Consumer Behaviour.
Financial literacy.
Brand Management & Communication.
Problem Solving skills/abilities.
Good written and oral communication & presentation skills.
Skill/Competencies:
Strong interpersonal skills.
Critical reasoning and analytical abilities.
Leadership and People management skills.
Business Acumen.
Office Administration.
