HEMPAWA CONSULT is a global strategy consulting firm with offices across Nigeria. We counsel our clients on their key strategic issues, leveraging our deep industry expertise and using analytical rigor to help them make informed decisions more quickly and solve their toughest and most critical business problems. We advise and support local and global companies that are leaders and aspiring leaders in their industries.
Companies come to us because they know we offer the knowledge, insight and guidance they need to move forward with confidence. Our consultants deliver world-class and rigorous analysis, deep knowledge of their industries, and pragmatic solutions to produce practical, high-impact results – quickly.Job Description:
We are looking for a smart and proactive female intern (preferably currently serving NYSC) to join our team. The ideal candidate will be responsible for responding to customer inquiries, DMs, social media messages, and phone calls across all our communication platforms.
Key Responsibilities:
Respond promptly and professionally to customer messages, DMs, emails, and calls.
Provide accurate information and assistance regarding our services/products.
Escalate issues or feedback to the appropriate team members when needed.
Help manage and monitor our social media pages.
Maintain a friendly and helpful tone when engaging with customers.
Requirements:
Must be a current NYSC corps member or eligible intern.
Good written and spoken communication skills.
Polite, patient, and professional attitude.
Basic knowledge of social media platforms (Instagram, Facebook, Twitter, etc.).
Ability to multitask and work with minimal supervision.
What We Offer:
A friendly and supportive work environment.
Opportunity to gain hands-on experience in customer relations and digital communication.
