Lington & Bernie Consulting Limited was established on October 8, 1999 to provide efficient and qualitative consulting services to the oil and gas industry, banks and financial institutions, power sector, as well as other corporate organizations in the areas of human resources placement and management, human resources consulting services, tax administration and payroll services as well as oil and gas fiscal and contractual terms advisory services.
The Principal Consultants are tested professionals with several years of experience in human resources and financial management. They are reputed for their unassailable record of integrity and high productivity.Job Summary
The Junior IT Support Officer provides first-line technical support to employees and helps maintain the organization’s I.T. infrastructure.
The role involves troubleshooting hardware and software issues, responding to user queries, and assisting with the installation and maintenance of IT systems.
Key Responsibilities
Provide first-level support for I.T. issues related to hardware, software, and networks as well as ensure minimal downtime
Respond to user queries via phone, email, or in person in a timely and professional manner
Diagnose and troubleshoot problems with computers, printers, and other peripherals
Escalate more complex issues to the I.T. Manager as needed
Carry out routine computer system backup and system diagnostic checks twice every week
Ensure all systems are up-to-date with the latest patches and security updates
Educate staff on the company’s I.T Policy and report non-compliance to the I.T Manager
Maintain accurate records of hardware and software inventory
Provide regular reports to I.T. Manager on support activities and any recurring issues.
Skills and Qualifications
Minimum of Bachelor’s degree / HND in Computer Science, Computer Engineering, Information Technology or a related discipline with requisite exposure and experience in ICT environment.
Relevant certification (e.g. CompTIA A+, Microsoft Certified Professional, CCNA) would be an added advantage
Minimum of 3 years’ proven experience in similar role
Good communication, technical, analytical, interpersonal and problem solving skills
Proficiency in the use of Microsoft Office Tools (Word, Excel, PowerPoint) and other computer applications.