The Norwegian Refugee Council (NRC) is an independent, humanitarian, non-profit, non-governmental organisation. We provide assistance, protection and durable solutions to refugees and internally displaced persons worldwide.
What is NRC?
NRC promotes and protects the rights of refugees and people who have been displaced within their own country. We take action during situtations of armed conflict, and engage in other contextes where our competences will add value.
The majority of our 5000 staff members are national employees in NRC’s projects in around 25 countries worldwide. All our projects are supervised by the NRC Head Office in Oslo.
NRC was established in 1946 under the name Aid to Europe, to assist refugees in Europe after World War II. Today NRC is organised as an independent, private foundation. We cooperate closely with the UN and other humanitarian organisations, around the world as well as in Norway.
What does NRC do?
Programme Activities:
NRC’s main activity is the deliverance of humanitarian aid through programme activities in the field. NRC specialises in five programme areas, or core competences – Shelter, Food Security, Water, Sanitation and Hygiene (WASH), Education, and Information Counselling and Legal Aid (ICLA). The core competences are adaptive to different contexts and mutually reinforcing.
The MEAL Coordinator provides technical leadership in monitoring, evaluation, learning, and information management systems across NRC Nigeria’s operations. The position supports the rollout of NRC’s MEL systems, ensures high‑quality data collection and analysis, strengthens staff capacity, and promotes a culture of learning and continuous improvement. The Coordinator works closely with area offices, programme teams, and the MEAL Manager to support adaptive management, high‑quality reporting, and effective use of evidence in decision‑making.
This role also contributes directly to programme development by informing logical frameworks, reviewing indicators, supporting needs assessments, and leading analytical work that drives strategic programming. The MEAL Coordinator ensures compliance with NRC policies, data protection standards, and global MEL frameworks, while fostering collaboration, systems strengthening, and cross‑team learning.
Responsibilities
Generic Responsibilities
Ensure full compliance with NRC MEAL policies, guidance, SOPs, and data protection requirements.
Provide regular progress updates to the MEAL Manager and support adaptive management.
Promote continuous improvement, innovation, and capacity strengthening in MEL practices.
Coordinate with programme teams, sector leads, area offices, and partners to ensure harmonised approaches.
Support the use of monitoring data, evaluations, and assessments to inform programme adjustments and strategy.
Contribute to organisational learning, lessons‑learned documentation, and evidence‑based decision‑making.
Specific Responsibilities
MEAL & Programme Performance
Participate in proposal development, including indicator design, target setting, and logical frameworks.
Lead the design and review of the MEAL Pack (IPTT, Logframe, Activity Tracking Table, Theory of Change, MEL Plan).
Support routine monitoring, data quality audits, and verification processes across field offices.
Compile quantitative output data and support monthly Global Output and Outcome Reporting System (GORS) submissions.
Support assessments, baseline/endline studies, and field data collection using digital tools.
Strengthen data analysis, reporting quality, and learning across programme teams.
Information Management Systems (MIS)
Co-lead the development and maintenance of NRC’s programme information systems.
Provide technical support on digital data collection (NRC Collect, Kobo, ODK, CommCare).
Ensure data governance standards including file structures, metadata, access control, and versioning.
Develop dashboards, automated reporting systems, and data visualisation products.
Support spatial data management and GIS-based mapping when required.
Build staff capacity in information systems and responsible data practices.
Critical Interfaces
Programme Development & Grants (logframes, IPTT, reporting).
Core Competency Specialists & Project Managers (adaptive management).
Area Office MEAL staff, enumerators, and field teams (tools, quality control).
ICT/Information focal points (system access, data security).
Advocacy, Communications & Protection mainstreaming teams (evidence products).
QUALIFICATIONS
Generic Professional Competencies
Bachelor’s degree in Statistics, Information Systems, Social Sciences, Development Studies, or related field.
Minimum 5 years’ experience in MEAL roles in humanitarian or development settings.
Strong knowledge of quantitative/qualitative M&E methodologies and outcome monitoring.
Demonstrated ability to generate analytical and visual insights using Excel, Power BI/Tableau, and statistical software (SPSS, STATA, R).
Experience with digital data collection platforms and data protection standards.
Strong report writing, analytical and communication skills.
Experience training and building capacity of staff.
Context/Specific Competencies
Knowledge of Nigerian humanitarian context and NRC’s areas of intervention.
Experience managing MEL activities across multiple field locations.
Familiarity with GIS, data systems, and programme‑driven evidence needs.
Ability to work effectively in multicultural teams and under pressure.
Behavioural Competencies
Planning and delivering results
Working with people
Analysing and problem‑solving
Communicating with impact and respect
Handling insecure environments
Coping with change
Acting with integrity
Building meaningful relationships