Pcplanet.com is Nigeria’s leading online technology retailer committed to providing excellent shopping experience for tech-enthusiasts and mainstream e-shopper. We work relentlessly to ensure customer satisfaction by providing reliable decision making resources, unbeatable low pricing and super-fast delivery. Our highly valued customers get to enjoy novel services like our free tech support and free setup on delivery.
Technology is constantly changing and top brands are continually launching new models. At Pcplanet.com you can be sure to find the right product that best fits your needs and budget.Salary Range: N100,000 – N250,000 per month
Working Days: 5 Working Days.
Key Responsibilities:
Interact with customers through various online platforms, including our website, social media, and email.
Provide product information, specifications, and pricing to potential customers.
Assist customers in choosing the right computer hardware components based on their requirements.
Process online orders, manage payment transactions, and ensure timely delivery.
Address customer inquiries, concerns, and provide after-sales support.
Maintain accurate records of customer interactions and sales transactions.
Stay up-to-date with the latest computer hardware trends and product offerings.
Collaborate with the sales team to achieve sales targets and goals.
Provide feedback and suggestions for improving the online shopping experience.
Qualifications:
Bachelor’s degree or its equivalent from a recognized university.
Excellent communication skills, both written and verbal.
Familiarity with computer hardware components is an advantage.
Ability to work independently and as part of a team.
Strong problem-solving skills and attention to detail.
Tech-savvy and proficient in using online communication tools.
Must be customer-focused and committed to delivering exceptional service.
Benefits:
Opportunity for career growth and development.
Friendly and collaborative work environment.
Employee discounts on computer hardware products.