EHA Clinics is a world-class primary health care service provider located in Nigeria. We aim to bridge the gap between patients and primary healthcare services in any setting: the clinic, the home or through innovative online and mobile solutions.

All of our clinics are equipped with the latest healthcare technologies, and the most dedicated team of healthcare professionals, providing a unique range of patient-centric services.Mission Objective 

Clinical services operations department is responsible for the smooth running of the clinics, by providing support to the medical team to ensure the delivery of quality healthcare.
The operations assistant manages appointment schedules for both the patient and doctor ensuring that patient wait times are kept at the minimum.
They also provide information about the services and products of the Clinics when visitors make an enquiries as well as handling patient billing.

Duties and Responsibilities
Purpose:    

Prepare monthly standard accounting submissions to the Management, for review by the Financial Controller, including general ledger files, account reconciliations, as well as other financial information in a timely and accurate manner
Gathering and validating supporting documents for payments Assist in preparing month end schedules Prepare bank reconciliations for all bank accounts including Flutter-wave collections Transaction postings/bookkeeping (payments, receipts, expenses, accruals, etc.)
Management of Petty cash and Cash advance retirement Support in tracking revenue and record/reconcile in correct categories Tracking organization expenses Processing refunds Enter all relevant data into accounting software.

Engagement:

Management of Petty cash and Cash advance retirement Support in tracking revenue and record/reconcile in correct categories.

Delivery:

Assist in preparing month end schedules Enter all relevant data into accounting software
Prepare monthly standard accounting submissions to the Management, for review by the Financial Controller, including general ledger files, account reconciliations, as well as other financial information in a timely and accurate manner.

Targeted Specialized Knowledge

Bachelor’s Degree in Business Administration, Office Management & Technology, Public Administration, Secretarial Studies, or any management-related field.
Minimum of one year experience handling roles as a Personal Assistant, Front Desk Executive, and Customer Service in any reputable company.

Written by

9jabook

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EHA Clinics is a world-class primary health care service provider located in Nigeria. We aim to bridge the gap between patients and primary healthcare services in any setting: the clinic, the home or through innovative online and mobile solutions.

All of our clinics are equipped with the latest healthcare technologies, and the most dedicated team of healthcare professionals, providing a unique range of patient-centric services.Mission Objective  

Clinical services operations department is responsible for the smooth running of the clinics, by providing support to the medical team to ensure the delivery of quality healthcare.
The operations assistant manages appointment schedules for both the patient and doctor ensuring that patient wait times are kept at the minimum.
They also provide information about the services and products of the Clinics when visitors make an enquiries as well as handling patient billing.

Duties And Responsibilities
Purpose:

Attends to patients at the clinic, triaging and classifying patients for optimal care create, update, and maintain low-level records and databases related to Odoo, EHA Care etc
Ensuring the smooth running of the clinical operation in the clinics thereby encouraging a high patient flow and adherence to schedules. 
Sales of clinical products such as membership packages e.t.c
Scheduling appointments and keeping track of patient wait time, Initiate prompt communication and reminders with patients on appointments through SMS, phone calls, emails etc

Engagement:

Providing information about the services and products of the Clinics when visitors make an enquiry. 
Acts as liaison person between the patient and other departments. Resolving queries and requests from the patients to the laboratory, medical and pharmacy teams.
Act as liaison officers between HMO clients and EHA Clinics; confirming patient eligibility, seeking approvals, pre-authorizations and service coverage enquiries from the HMOs.

Delivery:

Patient billing management- receipt of payments from clients and HMOs via various payment methods not limited to cash payments, bank transfers, POS e.t.c 
Supports managers and employees through a variety of tasks related to organization and communication
Accomplishing organizational goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Targeted Specialised Knowledge 

Minimum of one year of experience handling roles as a Personal Assistant, Front Desk Executive, and Customer Service in any reputable company.
Bachelor’s Degree or an OND in Business Administration, Office Management & Technology, Public Administration, Secretarial Studies, or any management-related field.

Key Area Of Note:

Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
Research unusual symptoms and treatment options through consultation with physicians and other medical specialists.

Key Skills And Attributes:

Hold Computer literacy
Excellent Communication and Customer Service
Caring, Compassionate, Dedicated and Professional
Working Under Pressure
Humane, Empathetic and Supportive Bedside Manner
Leadership and Teamwork
Problem-solving and Initiative
Time Management and Organisation
Attention to Detail.

Written by

9jabook

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