Washryte Limited is a Laundromat with convenient and modern facility that offers full-service laundry options for customers which areself service, self-service drop-off and drop-off options. Equipped with state-of-the-art washers and dryers, our Laundromat provides a clean and efficient environment for customers to take care of their laundry needs. Our experienced staff handlethe washing, drying, folding and ironing of clothes with care and attention to detail.Job Description
The Operations Manager is responsible for running the day-to-day operational activity and also delivering an excellent experience while managing the workflow and employees.
Job Roles and Responsibilities
Develop and put into operation the current system and technical advancement in the field of laundry operations.
Maintenance and upkeep of all laundry equipment.
Coordination and direction of all laundry staff.
Create weekly laundry staff duty roster.
Oversee the procurement and supply of industrial chemicals and products, assets, and machinery for the facility.
Develop and implement more policies, procedures, and systems to improve the operations.
Ensure that all standards specified in the contracts are met.
Train and develop team members with the support of the HR department.
Prepare and manage daily, weekly and annual laundry budgets.
Keep records of Stock, Supplies, Inventory, and asset management
Management reporting.
Assign and review the work of laundry employees engaged in receiving, washing, and ironing.
Coordinate with the Engineering Department about their routine maintenance of the equipment.
Develop new methods for increasing laundry efficiency.
Coordinate with the maintenance team for outstanding repairs of machinery.
Generate daily, weekly and monthly sales & work flow report
Submit daily sales report and analyse at Month end.
Overall controlling and supervision of each department.
Have weekly meetings with all HODs.
Organise staff pep talk daily and daily work flow schedule.
Contribute to the development of processes and procedures.
Carry out market survey and Procurement activities.
Requirements
(Education/Knowledge, Skills, Attributes, Experience & Other Required Details)
Required Educational Qualification and Experience
Minimum of M.Sc / B.Sc Degree in a related field or hospitality industry.
Must have at least 5 years Operations Manager experience.
Laundry industry experience is an added advantage.
Female for gender balance.
Skills / Physical Competencies:
Excellent interpersonal and active listening skills.
Excellent Communication Skills and a strong command of the English language.
Keen Attention to Detail.