Fort Knox Group is one of the most diversified security and financial outfits in West Africa with fixed based operation in Nigeria servicing security contracts throughout the West Africa sub-region from its headquarters in Abuja, Nigeria.
The company has a hard-earned reputation for excellent business practices and delivery, built over 95 years of global experience in the corporate world, security, intelligence and financial industries. The groups activities encompass Guard Services, loan and PDO Recovery, Patrol system, and tracking systems.Duties / Responsibilities
Customer/Partner Onboarding Support: Assisting in the seamless onboarding of Corporate Customers and Partners, ensuring full compliance with all necessary procedures and documentation.
Partner Account Profiling Support: Conducting thorough profiling and analysis of partner accounts to support strategic decision-making and relationship management.
CBS/Enterprise Portal Reporting: Generating regular reports from our CBS (Core Banking System) and Enterprise Portal, providing actionable insights, and highlighting areas for improvement.
CBS/Enterprise Portal Issue Resolution: Addressing and resolving operational issues related to the Enterprise Portal promptly and effectively to minimize disruptions.
Fraud Account Investigation: Conducting investigations into potentially fraudulent activities, collaborating with relevant teams to safeguard our enterprise accounts.
Qualifications
First Degree in relevant field. Advanced Degree and relevant / MBA and industry certifications will be an added advantage
3 – 5 years’ experience required.
Skills:
Project Management
Interpersonal
Relationship management
Strong Oral and Written Communication
Results orientation
Decision making
Technology Innovation
Issues management
Integrity and honesty
Teaming.