Gamma Mobility is a mobility-fintech company fueling the dreams of gig workers across Africa. We empower riders and drivers with vehicles and financial services through innovative solutions and strategic partnerships. With thriving hubs in Nigeria and Ghana, we’re rapidly expanding and we would like you to be a part of our journey.Position Summary
As Gamma Mobility’s QA & Compliance Associate, you’ll be supporting the execution of quality assurance, compliance reviews, audits, and investigations across Gamma cities. The role focuses on operational checks, documentation review, field audits, and follow-up of corrective actions.
Key Responsibilities
Operational Quality Assurance
Conduct QA reviews on verification, evaluation, recovery, and collection processes.
Review onboarding and transaction files for SOP compliance and completeness.
Validate system records using supporting evidence (GPS, photos, call logs).
Audit Execution & Field Support
Participate in physical city audits and inspection visits.
Conduct inventory, asset yard, and recovery compliance inspections.
Support fraud investigations through evidence gathering and analysis.
Monitoring & Analysis
Monitor dashboards for SLA breaches, anomalies, and risk indicators.
Flag irregularities, trends, and high-risk issues to the Manager.
Maintain audit working papers and evidence repositories.
Documentation & Follow-Up
Maintain QA checklists, templates, and audit tools.
Track corrective actions from audits and verify closure.
Update SOP deviation logs and issue registers.
Key Deliverables
QA Review Reports
Compliance Report
Corrective Action Trackers
Requirements
1-3 years experience in audit, compliance, QA, operations review, or risk roles.
Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or a related field.
Strong analytical and documentation skills.
Good understanding of SOPs and operational controls
Ability to work with data and audit evidence
Willingness to travel for audits
Strong attention to detail
High integrity and objectivity
Ability to work independently and meet deadlines