…as a foremost consulting firm which stands out in areas of professionalism. We have a proven track record delivering excellent services to individuals and corporate organizations.Responsibilities

Receiving and welcoming visitors appropriately.
Assisting guests with hotel reservations
Processing Credit card transactions for lodging,room service and other hotel .
Assisting with guests requests and complaints.
Maintaining accurate records of guest charges.

Requirement

Minimum of an SSCE / OND qualification.

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9jabook

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…as a foremost consulting firm which stands out in areas of professionalism. We have a proven track record delivering excellent services to individuals and corporate organizations.Job Description

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties

Responsibilities

Keep front desk tidy and presentable with all necessary material.
Greet and welcome guests
Answer questions,lodge and make reservation for guest and address complaints
Answer all incoming calls and redirect them or keep messages

Qualifications

OND / HND / B.Sc Degree in any related field
Proven experience as front desk in an hotel representative, agent or relevant position
Proficient in English (oral and written).

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9jabook

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…as a foremost consulting firm which stands out in areas of professionalism. We have a proven track record delivering excellent services to individuals and corporate organizations.Job Description

We are looking for a receptionist to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Responsibilities

Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Requirements

OND/HND/B.Sc in any relevant field
 Minimum of 1-2 years experience
Customer service attitude
Excellent communication and organizational skills
Knowledge of basic accounting

Written by

9jabook

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