Mopheth Group. is a Nigerian organization unique in her divine foundation with a world class culture. At Mopheth, we do not believe in just providing the best of services and products, we believe in building a workforce that is highly professional and of international standard.
We are an organization with a coherent corporate culture that promotes efficiency and profitability. We understand the meaning of our values and translate them into actions that surpass the expectation of all our stakeholders. Particularly we have taken it upon ourselves to be the dependable organization that keeps striving for excellence in all our activities.Description
The Restaurant Supervisor oversees daily operations, ensures exceptional customer service, and supports the Executive Chef by providing timely reports.
This role requires strong leadership, multitasking ability, and a focus on achieving sales targets and customer satisfaction.
Key Responsibilities
Supervise restaurant staff and ensure smooth daily operations.
Maintain high standards of customer service and resolve client issues promptly.
Monitor sales performance and work towards achieving set targets.
Prepare and submit operational reports to the Executive Chef.
Ensure compliance with hygiene, safety, and quality standards.
Train and motivate team members to deliver excellent service.
Handle service-facing clients professionally and fluently.
Implement innovative ideas to improve efficiency and customer experience.
Qualifications
Education: Minimum of OND / HND qualification or equivalent in Hospitality Management or a related field.
Experience: Previous experience in restaurant supervision or similar role.
Skills:
Fluent communication and interpersonal skills.
Strong leadership and team management.
Critical thinking and problem-solving ability.
Ability to multitask and work under pressure.
Sales and customer service orientation.
Core Competencies:
Hardworking and proactive.
Team player with leadership qualities.
Innovative and detail-oriented.
Strong organizational and reporting skills.