As entrepreneurs ourselves, we understand the unique challenges startups face managing their rollercoaster growth. We’ve lived it.
We know that even well-funded teams can lack the bandwidth to recruit, train, and integrate the operations staff needed to meet growing demand. And that even when the right employees are in place, many companies lack the crucial mid-management layer needed to drive employee performance and process improvements.
Hugo was created with the high-growth startup in mind. We custom build or augment existing operations teams for companies in scaling mode, leaving founders and senior management to focus on what matters most: growth.Role Overview
As a Sales Administrator, you will support the backbone of our go-to-market operation. Reporting to the Head of Revenue Operations, this role sits at the intersection of sales support, research, data quality, and internal enablement.
This is not a quota-carrying role. Instead, your work ensures that sales and revenue teams have accurate information, well-maintained systems, and easy access to the materials they need to execute effectively. Your impact will show up in cleaner pipelines, better-prepared sales conversations, and less friction across teams.
The role starts as an individual contributor and offers clear progression over time into either deeper operational ownership or people leadership, depending on strengths and interests.
What You’ll Be Responsible For
Account & Lead Research
Research target accounts, buyer personas, and organizational structures
Identify decision-makers, map accounts, enrich lead data, and surface insights that support effective outreach
Sales Data & Systems Hygiene
Maintain accurate and consistent account, contact, and pipeline data across internal systems
Validate and update records to support reliable reporting and decision-making
Internal Knowledge & Documentation
Organize and maintain internal knowledge such as prior RFP responses, sales FAQs, and enablement resources
Reduce duplicated effort by making institutional knowledge easier to find and reuse
Sales Assets & Collateral
Manage shared sales materials, templates, and decks
Sanitize and standardize assets so teams can confidently reuse them
Operational Support
Support scheduling, coordination, onboarding logistics, and internal task tracking for revenue teams
Help keep teams focused on high-value work by handling operational details
Cross-Functional Support
Work closely with Sales, Revenue Operations, Marketing, and Partnerships on initiatives that depend on strong research, organization, and follow-through
What Success Looks Like
Sales teams trust the quality and accuracy of research and data
CRM and internal systems stay clean, consistent, and easy to navigate
Knowledge and sales materials are easy to find and rarely recreated
Revenue teams spend less time fixing, searching, or guessing
You are seen as dependable, proactive, and increasingly capable of taking ownership
What We’re Looking For
Core Competencies
Strong organizational skills and attention to detail
Curiosity about how companies, teams, and buying decisions work
Ability to manage multiple requests without losing quality
Comfort working independently with minimal day-to-day oversight
Willingness to ask questions and clarify ambiguous instructions
Clear, professional written communication
Interest in learning how modern revenue teams operate
Experience
Experience working with or supporting sales teams is preferred
Exposure to B2B environments is helpful but not required
Background in operations, administration, or support roles is a plus
Tools
Familiarity with tools like HubSpot, Apollo, LinkedIn Sales Navigator, Clay, or AI tools is beneficial
Willingness to learn new tools matters more than prior experience
Location & Working Model
Open to candidates based in Africa
Hybrid or onsite depending on location and team needs