Established on the platform of e-Governance and smart technologies, Contec Global is amongst the most experienced independent technology and systems organizations operating in developing countries. Today, we are engaged globally in providing integrated, systems-based solutions in these fields. Our core focus is using technology to sustainably advance humanity. We are going beyond geographical and political borders in biometric technology, agriculture, green energy, transportation, and telecommunication. Our expertise in creating, developing, and implementing large-scale projects makes us confident that we can achieve uncommon results and rapid progress in sustainability in the coming years.
Job Description
The Sales Coordinator is responsible for supporting the sales team by managing schedules, preparing sales documents, and handling customer inquiries.
This role involves coordinating sales activities, ensuring customer satisfaction, and contributing to achieving sales targets.
Key Responsibilities
Sales Support:
Assist the sales team with daily operations, including managing schedules, preparing sales proposals, and organizing sales meetings.
Maintain and update customer databases and sales records to ensure accuracy and completeness.
Prepare and distribute sales-related documents, such as contracts, invoices, and purchase orders.
Customer Service:
Act as a point of contact for customers, responding to inquiries, resolving issues, and ensuring a high level of customer satisfaction.
Coordinate with other departments, such as marketing and logistics, to fulfill customer orders and ensure timely delivery.
Reporting and Analysis:
Compile sales reports and analyze data to provide insights into sales performance and trends.
Track sales targets and provide regular updates to the sales team and management.
Coordination and Communication:
Facilitate communication between sales representatives, management, and other departments to ensure alignment and efficiency.
Organize and participate in sales meetings, conferences, and events, taking notes and following up on action items.
Administrative Duties:
Manage sales-related administrative tasks, such as expense reports, travel arrangements, and office supplies.
Assist in developing and maintaining sales processes and procedures to streamline operations.
Product Knowledge:
Stay updated on product knowledge and industry trends to effectively support the sales team and provide accurate information to customers.
Skills / Requirements
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
Attention to detail and problem-solving skills.
Ability to work in a fast-paced environment and handle multiple priorities.