The most recognized name in the industry, Hilton Hotels & Resorts stands as the stylish, forward thinking global leader of hospitality. With over 92 years of experience, Hilton continues to be synonymous with hotel because of our innovative approach to products, amenities and service. We help make traveling easier with our smart design, innovative restaurant concepts, authentic hospitality and commitment to the global community.

With more than 540 locations in 78 countries, Hilton provides an authentic and contemporary experience for our guests worldwide. Our guest rooms feature a smart, functional design plus thoughtful amenities. And our Request Upon Arrival service ensures that your room will be unique to your specifications from the moment you check in.Job Description

As a Sales Executive, and securing new business opportunities to drive revenue – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities
Here’s what you’ll do during a typical day:

Generate new business leads: Analyze local market trends and competitor activity to uncover opportunities across revenue streams
Grow customer accounts: Build relationships with existing customers and travel locally to expand market share and drive business to the hotel/cluster
Negotiate and contract effectively: Secure group and corporate bookings by negotiating rates and preparing contracts in line with pricing strategies
Develop local marketing: Support business growth by leveraging creative marketing channels tailored to the local market
Collaborate cross-functionally: Partner with other hotel departments to develop exceptional guest experiences and build comprehensive sales programs
Provide visibility into sales efforts: Maintain detailed records of sales activity and deliver timely updates to Sales leadership
Respond to client enquiries: Handle customer questions and requests promptly and professionally to support conversion and satisfaction

Qualifications

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability.
And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

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9jabook

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The most recognized name in the industry, Hilton Hotels & Resorts stands as the stylish, forward thinking global leader of hospitality. With over 92 years of experience, Hilton continues to be synonymous with hotel because of our innovative approach to products, amenities and service. We help make traveling easier with our smart design, innovative restaurant concepts, authentic hospitality and commitment to the global community.

With more than 540 locations in 78 countries, Hilton provides an authentic and contemporary experience for our guests worldwide. Our guest rooms feature a smart, functional design plus thoughtful amenities. And our Request Upon Arrival service ensures that your room will be unique to your specifications from the moment you check in.A Sales Executive analyses local market trends and competitor activity to generate new future business for the hotel.

What will I be doing?

As Sales Executive, you will analyse local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:

Analysis local market trends and competitor activity to identify new business leads
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate clients
Develop and implement creative local marketing channels, including social media channels
Prepare company contracts for the hotel in accordance with current business and pricing conditions
Work within current business strategies and recognising potential opportunities
Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
Attend Sales events, as required
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
Answer customer queries in a prompt and professional manner

What are we looking for?

A Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

Written by

9jabook

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