CrowningPoint Hospitality Solutions Limited is a premier hospitality consulting and management company dedicated to delivering innovative, tailored solutions for the hospitality and service industry. With a deep understanding of market dynamics and global best practices, we empower hotels, resorts, restaurants, and related businesses to achieve operational excellence, enhance guest experiences, and maximize profitability.Responsibilities
Identify and prospect new clients including hotels, restaurants, bars, resorts, event centers, and hospitality investors.
Generate leads through cold calling, networking, referrals, social media, and field visits.
Schedule meetings and presentations with prospective clients.
Develop and maintain a robust sales pipeline.
Follow up on inquiries and convert prospects into clients.
Sales Activities:
Promote the company’s consulting services, including:
Hotel Management Services
Restaurant Management Services
Hospitality Staff Recruitment
Hotel Marketing Services
Staff Training and Development
Hotel Setup and Pre-opening Services
Business Development Consulting
Operational Audits and Assessments
Prepare and submit professional proposals and quotations.
Negotiate contracts and service agreements within approved limits.
Meet and exceed monthly and annual sales targets.
Maintain accurate sales records and reports.
Marketing Functions:
Develop and implement marketing campaigns to increase brand awareness.
Manage the company’s social media platforms.
Create engaging content for Facebook, Instagram, LinkedIn, WhatsApp, and other digital platforms.
Assist in organizing promotional events, exhibitions, and networking programs.
Conduct market research and competitor analysis.
Identify emerging hospitality industry trends and opportunities.
Client Relationship Management:
Build and maintain strong relationships with existing clients.
Ensure excellent customer service throughout the client journey.
Conduct regular client follow-ups and satisfaction checks.
Address client concerns and coordinate solutions with relevant departments.
Encourage repeat business and referrals.
Reporting and Documentation:
Prepare daily, weekly, and monthly sales reports.
Maintain an updated client database and CRM records.
Track marketing campaign performance and prepare analytical reports.
Submit activity reports and market intelligence findings to management.
Brand Representation:
Represent the company professionally at meetings, conferences, trade fairs, and networking events.
Promote the company’s image and reputation in the hospitality industry.
Ensure all marketing materials align with the company’s brand guidelines.
Requirements
Candidates should possess a B.Sc Degree with 2 years work experience.