Managing Banex Mall Limited is a property and facility management company responsible for the administration, operation, and maintenance of Banex Mall. The company oversees the day-to-day management of the mall, ensuring a safe, clean, and conducive environment for businesses, customers, and visitors.Job Summary
We are seeking a vigilant, disciplined, and responsible Security Officer to ensure the safety and security of the mall, its tenants, visitors, employees, and assets.
The ideal candidate will be responsible for monitoring activities within the premises, enforcing security procedures, preventing unauthorized access, responding to incidents, and maintaining a safe and secure environment at all times.
This role requires alertness, integrity, professionalism, and the ability to respond effectively to emergencies and security concerns.
Key Responsibilities
Patrol assigned areas of the mall to ensure safety and security
Monitor and control access to the premises by:
Visitors
Contractors
Vendors
Staff
Conduct routine security inspections and surveillance of the facility
Monitor CCTV systems and report suspicious activities promptly
Prevent:
Theft
Vandalism
Trespassing
Other security breaches
Respond promptly to:
Emergencies
Security incidents
Safety concerns
Customer disturbances
Prepare and submit incident and occurrence reports as required
Enforce company security policies and procedures
Assist in crowd control during events and peak business periods
Coordinate with law enforcement and emergency services when necessary
Ensure proper documentation of:
Visitors’ records
Incident logs
Security reports
Conduct opening and closing security checks of designated areas
Report security risks, hazards, and operational concerns to management promptly
Support management with:
Security risk assessments
Loss prevention initiatives
Emergency preparedness activities
Requirements
Minimum of SSCE, OND, or equivalent qualification
2–5 years’ experience in security operations, law enforcement, military service, or a related field
Strong understanding of:
Security procedures and protocols
Access control systems
Incident reporting
Emergency response procedures
Ability to observe and identify potential security threats
Good communication and interpersonal skills
Strong attention to detail and situational awareness
Ability to remain calm and professional under pressure
Physically fit and capable of standing or patrolling for extended periods
Ability to work shifts, weekends, public holidays, and night duties when required
Good report-writing skills
High level of integrity, discipline, confidentiality, and accountability
Preferred Qualifications:
Security training certification or relevant professional security qualification
Experience working in shopping malls, commercial facilities, estates, or similar environments
Basic knowledge of CCTV operations, fire safety procedures, and first aid will be an added advantage.