We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique experiences for our customers and can offer scale to our partners to reach new audiences.Role Overview
The Senior Payroll Specialist will oversee and lead the full spectrum of payroll operations at PalmPay, ensuring precise and timely salary processing, strict statutory compliance, and continuous process optimization. The role demands a high degree of technical proficiency, data accuracy, and strategic collaboration with HR and Finance teams to enhance payroll governance and efficiency.
The ideal candidate is a seasoned payroll professional with proven experience managing complex payroll systems within a fast-paced, multi-entity organization.
Key Responsibilities
Payroll Leadership & Operations
Lead and manage end-to-end payroll processing for all business entities, ensuring timeliness, accuracy, and compliance
Oversee payroll data validation, reconciliation, and authorization processes
Supervise junior payroll or HR operations staff, providing mentorship and quality assurance
Coordinate payroll cut-offs, month-end reporting, and inter-departmental communication to ensure smooth operations
Compliance & Regulatory Management
Ensure full compliance with all Nigerian tax and labor laws, including PAYE, Pension, NHF, NSITF, and ITF remittances
Liaise with government agencies, auditors, and regulators on payroll and statutory matters
Monitor changes in tax or labor legislation and proactively adjust payroll systems and processes
Analytics & Reporting
Generate and analyze payroll reports to support management decisions and financial planning
Partner with Finance on payroll-related reconciliations, cost forecasting, and audit schedules
Maintain comprehensive and secure payroll documentation in line with data protection standards
System Optimization & Process Improvement
Drive automation initiatives to enhance payroll accuracy, reduce processing time, and improve employee experience
Implement system upgrades, integrations, and process standardization across payroll and HRIS platforms
Collaborate with HR and IT to optimize system performance and data integrity
Employee Experience & Support
Provide expert-level guidance and resolution for complex payroll-related inquiries
Advise employees and managers on compensation structures, deductions, and benefits interpretation
Foster transparent and proactive communication on payroll policies and changes
Key Qualifications
Education & Experience
Bachelor’s degree in Accounting, Finance, Business Administration, or related field
Minimum of 5–7 years of progressive payroll experience, with at least 2 years in a senior or supervisory capacity
Demonstrated expertise in Nigerian payroll legislation, tax compliance, and multi-entity payroll management
Advanced proficiency with payroll systems and HRIS (e.g., SAP, Oracle, Sage, PayDay)
Experience in the financial services or fintech sector is a strong advantage
Skills & Competencies
Excellent analytical and numerical aptitude with high attention to detail
Strong leadership, communication, and stakeholder management skills
Proven ability to handle confidential data with discretion and integrity
Advanced Microsoft Excel and payroll reporting proficiency
Strategic mindset with continuous improvement orientation
Key Performance Indicators (KPIs)
100% payroll accuracy and zero compliance breaches
On-time payroll completion and statutory remittances
Reduction in processing time through automation and optimization
Positive employee feedback on payroll service delivery
Audit readiness and accuracy of payroll documentation
Compensation & Benefits
Competitive salary and performance-based incentives
Pension and statutory benefits
Comprehensive health and wellness coverage
Career advancement and professional development opportunities
Collaborative, innovative, and high-performance work culture