The last mile energy company. We build solar energy charging stations and rent batteries in off-grid communitiesJob role
The Star Development Team Lead manages a team of Star Development Coordinators responsible for recruiting, training, and onboarding Jaza Stars for new service locations.
This role ensures that qualified personnel are hired and properly prepared to operate Jaza service locations effectively.
The position plays a critical role in the successful launch and operation of new sites by ensuring each location has competent Jaza Stars who understand the company’s mission and operational procedures.
Accountabilities
Lead a team of Star Development Coordinators to achieve Jaza Star recruitment targets
Ensure the team maintains a high First Pass Yield for recruitment and training processes
Maintain team staffing levels to ensure required coordinator roles are filled
Own the quality standards for Jaza Star recruitment, training, and onboarding
Ensure consistent implementation of Star development processes across all new sites.
Roles & Responsibilities
Team Management and Development:
Recruit, train, and mentor Star Development Coordinators
Assign and track team member responsibilities for Jaza Star recruitment in assigned regions
Conduct regular performance reviews and provide constructive feedback to team members
Identify training needs and coordinate skill development for the star development team
Ensure team members understand and follow recruitment and training standards
Recruitment Strategy and Implementation:
Develop and implement effective recruitment strategies for new Jaza service locations
Oversee the creation and distribution of job advertisements for Jaza Star positions
Establish standardized interview processes and selection criteria
Ensure recruitment activities are aligned with expansion timelines
Monitor recruitment metrics and adjust strategies to meet targets
Training Program Management:
Oversee the development and maintenance of comprehensive training materials
Ensure consistency in training delivery across all new sites
Review and approve training schedules and logistics
Implement effective evaluation methods to assess trainee competency
Identify opportunities to improve training effectiveness and efficiency
Onboarding Quality Assurance:
Maintain a high First Pass Yield for the recruitment process by implementing quality control measures
Review and approve final Jaza Star selections before contracting
Ensure proper documentation of all Jaza Star information in the HR registry ○ Oversee the contract issuance and signing process for new Jaza Stars
Monitor post-onboarding performance to identify training gaps
Go-Live Support and Evaluation:
Coordinate Jaza Star participation in site go-live activities
Oversee the first month of operational support for new Jaza Stars
Implement performance monitoring mechanisms for newly onboarded Stars
Ensure a smooth transition of Jaza Stars from recruitment to operations
Evaluate the effectiveness of recruitment and training through star performance metrics
Go-Live Support and Evaluation:
Provide regular updates to the QA Expansion/Growth Lead on recruitment progress
Document and report key metrics, including Jaza Stars recruited, onboarded, and retention rates
Present recruitment and training data during expansion team meetings
Contribute to the refinement of recruitment, training, and onboarding processes
Facilitate communication between the expansion team and the operations team regarding Star Development
Key Performance Indicators (KPIs)
Team completion rate (percentage of required roles filled)
Number of Jaza Stars recruited vs. targets
First Pass Yield for recruitment (total Jaza Stars recruited minus number requiring replacement)
Onboarding completion rate.
Requirements
A Bachelor’s Degree in any related field.
Ability to develop tailored recruitment strategies to attract candidates.
Previous experience in roles where rural talent acquisition was done.
Managerial skills.