CADSYNC Consults Limited is a national professional services firm operating through core and associate teams of professionals in delivering Recruitment, Process Re-Engineering, Training/Capacity Development and HR Advisory services to Clients in all sectors of the Nigerian economy.Job Summary
The Supply Chain Stores Manager oversees the operations of retail stores within the supply chain network, ensuring efficient inventory management, customer satisfaction, and seamless coordination with suppliers.
This role demands a strategic thinker with strong organizational, leadership, and problem-solving skills to manage day-to-day store operations while driving profitability.
Duties and Responsibilities
Operations Management:
Oversee the daily operations of multiple stores, ensuring smooth workflows and operational efficiency.
Develop and implement standard operating procedures (SOPs) to optimize store performance.
Ensure compliance with company policies, safety standards, and industry regulations.
Inventory and Stock Control:
Monitor stock levels to ensure availability while minimizing overstock and wastage.
Coordinate with the procurement team to place timely orders and manage deliveries.
Conduct regular stock audits and resolve discrepancies promptly.
Customer Relationship Management:
Ensure high levels of customer satisfaction by addressing inquiries, complaints, and feedback professionally.
Implement strategies to improve customer loyalty and retention.
Team Leadership and Development:
Recruit, train, and mentor staff members to achieve individual and team goals.
Conduct performance reviews and develop improvement plans for underperforming team members.
Foster a collaborative and motivated work environment.
Financial Management:
Prepare and manage budgets for the stores, monitoring expenses and revenues to achieve financial targets.
Analyze sales trends and develop strategies to enhance profitability.
Prepare regular financial and operational reports for senior management.
Supply Chain Coordination:
Collaborate with supply chain and logistics teams to ensure timely delivery of goods to stores.
Identify and mitigate risks that may disrupt the supply chain.
Analyze and streamline processes to reduce costs and improve efficiency.
Market Analysis and Strategy:
Stay updated on market trends, competitor activities, and customer preferences.
Develop promotional and marketing strategies to attract and retain customers.
Identify opportunities to expand the store network or enhance service offerings.
Key Competency Requirement
Strong leadership and team management capabilities.
Proficiency in inventory management systems and MS Office Suite.
Analytical and problem-solving skills with a focus on data-driven decision-making.
Excellent communication and interpersonal skills.
Strong financial acumen with experience in budgeting and financial analysis.
Attributes:
Ability to work under pressure and manage multiple priorities.
Proactive, detail-oriented, and results-driven.
Strong customer-focused mindset.