MeWe Electronics is a foremost Nigerian brand of electronics, the company produces electronic and household appliances for a vast customer base. We have a strong sense of values and culture. We believe in strength in diversity and therefore do not discriminate any individual basen on color, gender or status. MeWe Electronics is committed to making a major positive impact in the society by and large.Job Summary
We are seeking a skilled and proactive Technical Supervisor to oversee our technical team and handle the maintenance and repair of various home appliances.
The ideal candidate will combine technical expertise with strong leadership abilities and excellent administrative skills to ensure high-quality service and customer satisfaction.
Key Responsibilities
Oversee and supervise the daily activities of the technical and repair team.
Diagnose, maintain, and repair various home appliances, specifically Air Conditioners (ACs), Fans, TVs, and other household electronics.
Ensure all repairs meet company quality standards and are completed within designated timelines.
Manage customer inquiries regarding technical issues and provide professional solutions.
Utilize computer systems to log repair data, track inventory, and generate technical reports.
Requirements & Qualifications
Technical Expertise: Proven hands-on experience in repairing ACs, Fans, TVs, and general home appliances.
Proximity: Must reside close to the office location (proximity is highly prioritized).
Leadership: Strong leadership, troubleshooting, and time-management skills.
The “3 Cs” Mastery:
Communication: Exceptional verbal and written communication skills for team coordination and reporting.
Computer Skills: Proficiency in basic computer applications for data entry, reporting, and operational tracking.
Customer Relationship: Strong interpersonal skills to manage client interactions, address complaints, and build trust.