Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionise the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.
The journey began with our pioneering of the food court concept in Nigeria – a new and exciting offering for the local market. At the same time, we also imported well-developed QSR (Quick Service Restaurant) brands from South Africa. Since this time we have concentrated on developing our own brands, which already occupy prime market positions. Chicken Republic, as our flagship brand, is a classic success story.
Since launching in 2004, Chicken Republic has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).
Our multifaceted business also comprises an Operational Division, Central Kitchen Unit and Supply Chain Division.Reports to (Title): Warehouse/Logistics Manager
Department: Supply Chain Department
Job Purpose
Ensures that stock gets to their destinations safely, on time, and in the most cost-effective way.
Core Responsibilities and Key Result Areas
Transport/Logistics Monitoring:
Planning and supervising the shipments from production to the end-user
Scheduling daily and weekly routes
Tracking orders using functional systems (e.g. barcodes, phone calls, e-maps, and tracking software)
Monitor and report on transportation costs
Ensure shipping documents are properly filed
Report maintenance and repair needs for vehicles and equipment
Research and suggest cost-effective shipping methods
Keep organized records of vehicles, schedules, and completed orders
Ensure compliance with company policies and shipping legislation
Stay up-to-date with safety regulations
Ensure and document dispatched and received stocks
organizing meetings with the vendors for updates, service improvements, negotiations, and other logistics-related matters
Representing the company in transport/logistics calls as assigned
Key Performance Indicators
Targeted stock delivery time against actual stock delivery time
Targeted stock dispatch time against actual stock dispatch time
Targeted cost of transportation against the actual cost of transportation per trip
Timely submission of reports.
Knowledge Requirements:
Knowledge of supply chain tracks
Knowledge of Cost management principles
Knowledge of warehouse legislation, as well as policies and procedures
Knowledge of dispatching orders and tracking vehicles
Knowledge of warehousing, distribution, and maintenance operations
Knowledge of QSR/Food Industry trends/ practices.
Job Specifications
Educational Requirements:
A minimum of a Bachelor’s degree or HND in Business Administration or any related discipline is required.
Professional Requirements:
Possession of any relevant certification is essential.
Experience Requirements:
Minimum of 2 years’ experience in similar role
Decision Expectations:
Supervises logistics/transportation in compliance with the company’s policies and vision
Maintain a standard of health, safety, and hygiene
100% integrity.
Working Conditions:
Jobholders typically work more than 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work.
This role is both office and field(warehouse) based and has some occasional physical demands such as lifting stock items that weigh over 10kg if the need arises and walking around the warehouse to ensure effective monitoring.
Contacts and Purpose of Contact:
Internal Contacts (most frequent contacts): Warehouse Manager
External Contacts (most frequent contacts): Service Providers/ Vendors
Purpose of Contact:
Exchange or provide information
Obtain, clarify, and discuss information
Present, and discuss information and problems
Book logistics negotiation.