Complete Parking Services (CPS) Limited the leading professional parking company in the nation. We are also Independent Parking Advisors to companies and organizations who own, manage, control or operate off-street car parks. We procure and install Parking System Automation for all categories of Car Parks and also provide Viability Assessments.Job Description
The Valet Driver ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations
The Valet Driver is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location
The Valet Driver works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws
Employee must be able to perform essential functions of the position with or without reasonable accommodations
Meet and greet all guests upon arrival; open guest vehicle doors, assist with unloading vehicle when necessary
Retrieve keys from guest; issue claim ticket to guest/patron or enter customer information using electronic device
Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles
Inspect vehicle for preexisting damage record information using electronic device or manual ticket; correctly record the make, model and exact location of each vehicle
Quickly retrieve vehicles for waiting guests; assist guests with loading luggage or personal items when necessary
Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc
Immediately report any incidents or claims to Operations Manager or Shift Lead
Communicate professionally at all times with guests, client, and teammates
Operate guest vehicles requiring normal coordination, including eye-hand, hand-foot
Move from valet stand to customer cars by walking or running for extended periods of time, sometimes for entire duration of shift
Work is performed indoors/outdoors for extended periods of time including up to the entire duration of shift.
Qualifications & Requirements
Candidates should possess an OND, SSCE / GCE / NECO qualification with 1 – 4 years work experience.
At least 21 years of age and 35 years at most.
Valid Driver’s License
Monday to Sunday working shift arrangement.
Must be able to work 5 days per week.
Ability to operate manual/automatic transmission vehicles
Excellent customer service and communication skills
Ability to verbally communicate with guests
For successful candidate, driving test will be conducted before appointment
Must be able to stay on your feet during shit period.