Ciuci (pronounced see-u-see) Consulting is a strategy and consumer intelligence company with strong technical expertise in strategy formulation, research and human capital development. Based in Lagos, Nigeria, we develop strategic solutions for government organisations, non-governmental organisations and leading business enterprises in Africa. We are founded on the principle that companies in Africa experience tough challenges that require practical and realistic solutions, not just reports
The firm consists of ethically-driven professionals who strongly believe in integrity and partnership as key ingredients for delivering high-quality results to our clients.Responsibilities & Duties
Determine patient invoices by accurately capturing services documented in patient charts.
Collaborate with doctors to clarify and validate services provided.
Prepares bill estimates and gathers all necessary information to calculate receivable bills (order amounts, discount rates, etc.).
Provides billing information by collecting, analyzing, and summarizing data and trends related to third-party billings, pending accounts, and late charges.
Generates invoices by entering service data, calculating charges, and mailing invoices.
Maintain patient and invoice files, ensuring accuracy and compliance.
Manages account balances to identify outstanding debts or inconsistencies.
Issues customer account statements periodically or as needed.
Sends payment reminders and contacts patients when assigned.
Updates accounting records with new payments, balances, customer information, etc.
Responds to customer inquiries and handles complaints regarding bills. Reports on activities to supervisor.
Performs other assigned tasks.
Qualifications
Bachelor’s Degree in Business, Finance, Healthcare, or related fields.
2 years of experience as a Billing Officer in a hospital will be an added advantage.
Customer service experience is an added advantage.
Proficient in MS Office, especially Excel.
Exceptional interpersonal and communication skills.
Strong negotiation and persuasion skills.
