Trident micro finance bank ltd (TMFB LTD) is a financial institution licensed in October 2016, by central bank of Nigeria (CBN) to came by providing services to micro, small and medium scale enterprises to formal and informal self-help groups of individuals, cooperatives, association as well as low income groups irrespective of status and class.
The foundation of the bank was built on competence, strong character, and commitment to enable us provide services at the highest professional standard
Responsibilities
Focus is on enhancing customer experience and driving adoption of digital banking channels such as online banking, mobile banking, and digital payments.
Review onboarding documents and implement on the required platforms
Resolve all POS /USSD/online banking profile management issues
Token management and dispatch
Escalate issues requiring higher level of support
Merchant and corporate profile admin support on digital channels
Digital channel and monitoring.