Vines Realty is a leading real estate company, providing professional property marketing, consulting and development services for our diverse clients in the residential and commercial property markets. At Vines Realty, we are committed to high standards of excellence and integrity. We bring our expertise to every project handled by our experienced team, providing a thorough, qualitative service in alignment with our clients’ Real estate needs.Job Description
The IT Officer will be responsible for managing the organization’s IT systems, ensuring their smooth operation, and supporting staff in resolving technical issues.
This role involves maintaining hardware, software, and network systems, implementing IT policies, and ensuring data security.
Responsibilities
Install, configure, and maintain computer hardware, software, networks, and systems.
Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.
Monitor and maintain the organization’s IT infrastructure to ensure minimal downtime.
Manage user accounts, email systems, and access permissions across company platforms.
Ensure the security of IT systems through regular updates, patches, and antivirus measures.
Conduct routine data backups and recovery operations to safeguard critical company information.
Assist in the procurement and installation of IT equipment and software.
Train staff on the proper use of IT systems and tools, enhancing technical proficiency.
Maintain an inventory of all IT equipment and ensure their optimal functionality.
Collaborate with external vendors and service providers for IT support and solutions.
Develop and implement IT policies, guidelines, and best practices for the organization.
Monitor emerging technologies and recommend updates to improve efficiency and performance.
Requirements
Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Certifications like CCNA, ITIL, or CompTIA are an advantage.
Experience: At least 3 years in IT support, system administration, or a related role.
Proficiency in operating systems (Windows, Linux, macOS), office productivity tools, and enterprise software.
Strong knowledge of networking protocols, hardware, and software troubleshooting.
Familiarity with cloud services (e.g., Google Workspace, Microsoft Azure, AWS).
Excellent problem-solving and analytical skills.
Strong interpersonal and communication skills to assist non-technical users.
Ability to manage multiple tasks, prioritize effectively, and work under minimal supervision.
Awareness of cybersecurity principles and best practices.