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Movenpick Hotel Ikoyi Lagos is situated on the gateway to Victoria Island in the leafy green business district of Ikoyi. The luscious garden creates an urban oasis for stays whether on business or holiday. Home to 181 rooms and luxurious suites offering classic comfort, wifi and necessary room amenities. Enjoy the flavours of Nigeria and the World at our restaurant or Pool bar. Keep yourself in balance by using the fitness centre or enjoy a swim in the swimming pool. Conference and events spaces are available.Job Description

We are seeking energetic Housekeeping Room Attendants to join our dedicated Housekeeping Team.
In this role you will work within guest rooms, ensuring each room is kept clean, tidy and immaculately presented at all times. We are seeking people who go that extra mile to provide a memorable guest experience.

Successful Applicants Will Be Required To

Service and clean assigned guest rooms ensuring that rooms are perfectly presented to hotel standard.
Report all maintenance and repair requirements and missing items as per procedure.
Ensure store rooms and trolleys are kept neat and stocked, and in good working order.
Carry out deep cleaning duties as required.
Follow the correct procedures for lost property items.
Handle all amenities, chemicals and equipment according to work health and safety WHS standards.
Assist with other duties in the housekeeping department as required.

Qualifications

Previous housekeeping experience in a luxury hotel environment is preferred
Excellent communication and organisational skills, with good problem-solving abilities
Physical fitness to stand, lift, push and pull for extended periods
Attention to detail and commitment to maintaining high cleanliness standards
Flexibility to work varying shifts, including weekends and holidays
Knowledge of proper cleaning techniques and safe handling of chemicals
Proficiency in English; additional languages beneficial
Ability to work efficiently in a fast-paced environment, managing multiple tasks
Positive attitude and adaptability to challenging situations

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3 min read 600 words 0 views

Movenpick Hotel Ikoyi Lagos is situated on the gateway to Victoria Island in the leafy green business district of Ikoyi. The luscious garden creates an urban oasis for stays whether on business or holiday. Home to 181 rooms and luxurious suites offering classic comfort, wifi and necessary room amenities. Enjoy the flavours of Nigeria and the World at our restaurant or Pool bar. Keep yourself in balance by using the fitness centre or enjoy a swim in the swimming pool. Conference and events spaces are available.Specific Responsibilities:

Retrieves items from shelves and storerooms, set up cleaning cart with supplies for daily use, constantly organizing carts, and storerooms in a clean and orderly fashion.
Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas, and hallways, in order to maintain a clean and presentable facility at all times.
Must use ladders or stools occasionally to clean hard to reach areas.
Wash shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls.
Replaces towels, soaps and all room amenities. Restock literature that has been removed or soiled by previous guest to ensure hotel standards for arriving guests.
Wash all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
Dust and polish all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners.
Strip bed of all linen and remake with fresh linen. Checking bedspread, blankets and bed pads for cleanliness and replace if soiled. Lift mattresses to check for soil between mattresses and under bed.
Check closet for cleanliness, wiping closet door, handle, overhead shelves, and restocking the guest room supplies such as hangers, extra blankets, and pillows.
Vacuum rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard reaching areas.
Inspects all door and window locks to ensure they are in working order and alert management to an unsecured or unsafe situation for the safety of guests and employees.
Inspects all room equipment (TV, lights/lamps, faucets, docking stations and I pods ) to ensure proper working order and report any rooms with deficiencies in writing to the Executive Housekeeper for prompt repair/resolution.
Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
Maintains a friendly, cheerful and courteous demeanor at all times.
Performs other duties as assigned, requested or deemed necessary by management.
Cleans patio /balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning patio/balcony doors and windows.
Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
Other duties as assigned by your supervisor or manager.

Qualifications:

Able to work flexible hours (nights, weekends).
Responsible, dependable, punctual.
Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.
Clean and professional appearance.
Must pass a background check.

Physical Qualifications:

Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.
Must be able to push, pull, bend and kneel constantly throughout the day.
Must be able to bend down and get on and off floor numerous times per day.

Qualifications

2 years’ experience in the same capacity/role
Additional language is an advantage
Excellent in guest/customer relations
Good team player, highly responsible & reliable

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By 9jabook