Pcplanet.com is Nigeria’s leading online technology retailer committed to providing excellent shopping experience for tech-enthusiasts and mainstream e-shopper. We work relentlessly to ensure customer satisfaction by providing reliable decision making resources, unbeatable low pricing and super-fast delivery. Our highly valued customers get to enjoy novel services like our free tech support and free setup on delivery.
Technology is constantly changing and top brands are continually launching new models. At Pcplanet.com you can be sure to find the right product that best fits your needs and budget.Responsibilties
Lead Generation & Customer Engagement: Actively identify and contact potential customers online and through phone to generate sales leads and build a client base.
Product Expertise: Develop a thorough understanding of computer hardware, software, and peripherals to effectively communicate features, benefits, and technical specifications to customers.
Sales & Negotiation: Present products, answer customer questions, explain technical details, and negotiate prices and terms to secure sales.
Customer Relationship Management: Maintain and grow profitable relationships with customers by providing excellent service, handling queries, and following up on leads and inquiries.
Sales Target Achievement: Work independently or with a team to meet or exceed monthly or quarterly sales goals and drive revenue for the company.
Market & Trend Awareness: Stay informed about the latest technology trends, online marketing strategies, and competitor activities.
Essential Skills & Qualifications
Education: A High School Diploma or GED is a minimum requirement, though Degrees in Business, Marketing, or Computer science can be beneficial.
Experience: Telesales, Client Service, Customer Service, Sales
Communication & Customer Service: Exceptional ability to communicate effectively through various digital platforms and provide outstanding customer service.
Technical Aptitude: Basic to strong knowledge of computers, software, and related IT terminology.
Sales & Persuasion: Strong persuasion and negotiation skills to overcome objections and close deals.
Organization & Self-Motivation: Ability to manage multiple tasks, prioritize work, and remain self-motivated to achieve sales targets.
Digital Tools Proficiency: Familiarity with online sales tools, CRM systems, and communication platforms (like email, chat, and phone).
Gender: Female only.