COMPANY OVERVIEW
At SIMS Nigeria Limited, we specialize in the distribution and sales of electronic products from major brands such as SAMSUNG, ROYAL, PARSUN and POWERMATIC.
Our business started out in 1987 and since then we have succeeded in carving a niche for ourselves in the home appliances market in Nigeria. We operate a number of branches that cut across most of Nigeria’s geopolitical zones; in major cities such as Lagos, Port Harcourt, Onitsha, Enugu, Kano and Abuja.
Our longstanding reputation has earned us a status as Nigeria’s lead player in the electronics industry and as a result, we decided to go further by partnering with SAMSUNG to establish a local manufacturing line for its air conditioners and refrigerators in 2004. This, coupled with our state-of-the-art service centre that caters to consumers who buy our products, ensures that our customers enjoy the best quality of service from us and the best performance possible from their electronics.Job Summary
The HA Technician will be responsible for the installation, diagnosis, repair, and maintenance of home appliances, ensuring optimal performance, safety, and customer satisfaction in line with company and brand standards.
Key Responsibilities
Install, service, and repair home appliances such as refrigerators, washing machines, air conditioners, cookers, and other white goods.
Diagnose faults accurately and carry out effective repairs within agreed timelines.
Perform routine preventive maintenance to extend product lifespan and prevent repeat faults.
Provide clear technical explanations and usage guidance to customers when required.
Ensure all jobs are completed in compliance with safety standards, SOPs, and manufacturer guidelines.
Maintain accurate service reports, job cards, and spare parts usage records.
Escalate complex or recurring technical issues appropriately for further support.
Uphold the company’s customer service standards and brand reputation at all times.
Required Qualifications, Experience & Skills
Minimum of OND / HND in Electrical/Electronic Engineering, Mechanical Engineering, or a related field.
2–4 years hands-on experience repairing home appliances (experience with branded electronics is an added advantage).
Strong troubleshooting and diagnostic skills.
Good understanding of electrical and mechanical systems.
Ability to work independently with minimal supervision.
Good communication skills and customer-oriented mindset.
High level of integrity, attention to detail, and safety consciousness.