Buymore is a retail/supermarket with four branches (GRA Ikeja, Abule Egba, Isheri, & Ibafo).Key Responsibilities
Operations & Administration:
Oversee the day-to-day operations of the branch to ensure smooth and efficient running.
Ensure the branch opens and closes as scheduled.
Enforce compliance with all company SOPs, policies, and management directives.
Coordinate staff duty rosters and ensure adequate staffing at all times.
Staff Management & Discipline
Supervise all branch staff and ensure discipline, productivity, and professionalism.
Enforce attendance, punctuality, and compliance with the attendance register.
Ensure all absenteeism is reported to HR and approved accordingly.
Issue preliminary reports on staff misconduct and support HR during investigations.
Sales & Customer Service:
Drive sales performance and ensure achievement of branch targets.
Ensure excellent customer service standards are maintained at all times.
Handle customer complaints professionally and escalate unresolved issues where necessary.
Inventory & Loss Prevention:
Oversee stock management, replenishment, and stock-taking exercises.
Ensure proper documentation of damages, expiries, returns, and write-offs.
Put controls in place to prevent theft, pilferage, and stock losses.
Work closely with the Accountant/Inventory Officer to investigate stock variances.
Financial & Internal Control:
Ensure strict compliance with cash handling and POS procedures.
Review daily sales reports and ensure timely banking of funds.
Enforce segregation of duties and internal control measures at branch level.
Promptly report any financial irregularities or suspected fraud to Management and HR.
Qualifications
Interested candidates should possess a Bachelor’s Degree with 3 years experience.