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They are looking to hire a Community Pharmacy Sales Assistant — someone who is commercially sharp, scientifically grounded, and deeply motivated to grow a business that serves a community.
This is a sales-first role set inside a pharmacy environment. You will sell as much as you serve, and you will do both with equal confidence and commitment.
The Role
Sales is your primary engine. The pharmacy is your platform.
You are not here to stand behind a counter and wait for customers to ask for things.
You are here to drive revenue — across the counter, through B2B institutional accounts, and through every community relationship this pharmacy has.
Your pharmaceutical knowledge is your competitive advantage in every sales conversation.
You will use it to build trust, make recommendations, and close deals that a purely commercial salesperson never could.
Key Responsibilities
Sales — Retail & B2B (Primary Function):
Drive daily over-the-counter (OTC) retail sales through product knowledge, proactive customer engagement, upselling, and persuasive recommendation.
Prospect, approach, pitch, and close B2B deals with institutional buyers — clinics, hospitals, schools, churches, corporate organisations, and community groups within and around Ikeja.
Build and manage a live B2B client pipeline — tracking leads, following up systematically, nurturing relationships, and consistently converting opportunities.
Meet and exceed monthly retail and B2B sales targets — treat every target as a floor, not a ceiling
Identify untapped sales opportunities within the community and existing customer accounts and pursue them with urgency
Earn commission on every confirmed sale — your income grows with your performance
Community Engagement & Customer Service:
Serve as the face of the pharmacy to the local community — warm, knowledgeable, and consistently professional in every interaction
Build genuine, lasting relationships with walk-in customers, repeat clients, and community stakeholders — the kind of relationships that generate referrals and loyalty
Handle customer enquiries, complaints, and escalations calmly and professionally, ensuring every issue is resolved and every customer leaves satisfied
Counsel customers on medication use, dosage, storage, and side effects in a clear and accessible manner that builds trust and confidence in the pharmacy
Upsell health supplements, vitamins, wellness products, and complementary items ethically and knowledgeably.
Pharmacy Operations & Dispensary Support:
Accurately dispense prescription and OTC medications in compliance with standard pharmaceutical protocols and under pharmacist supervision
Verify prescriptions, check drug interactions, and ensure correct labelling and patient counselling at every point of dispensing
Manage stock levels — receiving, sorting, rotating, and monitoring pharmaceutical products for quality and expiry compliance
Maintain accurate dispensary and sales records including inventory documentation and daily transaction logs
Keep the pharmacy environment clean, organised, properly stocked, and fully compliant with healthcare regulatory and hygiene standards.
Time Management & Operational Discipline:
Manage your time with precision across sales activities, customer service, and dispensary duties — without letting one compromise the other
Open and close the pharmacy on schedule; manage daily workflows, priority tasks, and handovers with efficiency and ownership
Submit daily sales reports, stock observations, and pipeline updates to the Pharmacy Manager promptly and accurately
Proactively flag stock shortages, expiry risks, and operational gaps before they become problems.
Requirements
B.Sc.Degree HND, or OND in Pharmacy, Pharmacology, Microbiology, Biochemistry, or a directly related life science discipline
2 – 3 years of hands-on, verifiable experience working in a licensed pharmacy, community pharmacy, or pharmaceutical retail environment
Candidates without a science background in pharmacy, pharmacology, or microbiology will not be considered
Registration with the Pharmacists Council of Nigeria (PCN) or similar regulatory body is an added advantage
Pharmacy Experience — Non-Negotiable
Demonstrated practical knowledge of medications — drug classes, mechanisms, contraindications, interactions, and dosage protocols
Basic working knowledge of community pharmacy operations — stock management, dispensing workflow, cash handling, and documentation standards
Other Requirements:
This is a sales-first role in a pharmacy setting. Candidates who can dispense but cannot sell will not be considered.
You must be able to demonstrate real, active, target-driven sales experience — not passive counter service, not occasional recommendations, but purposeful selling with a track record to prove it.
Applications without a clear and verifiable sales track record will not be shortlisted.
Minimum of 1 year of active, demonstrable sales experience — retail, B2B, or both; purposeful and target-driven
Clear, working understanding of the full sales cycle — prospecting, lead qualification, needs assessment, product pitch, objection handling, negotiation, and deal closure
Proven ability to identify and convert B2B opportunities — clinics, hospitals, schools, corporate organisations, and community-level institutional buyers
Track record of consistently meeting or exceeding sales targets — this candidate treats a target as a floor, not a ceiling
Ability to build and manage a client pipeline — following up systematically, nurturing relationships, and closing without being pushy
Confident presenting and pitching products to both individual walk-in customers and professional institutional buyers.
Skills & Competencies:
Strong pharmaceutical and product knowledge — you know what you’re selling, why it works, and how to explain it persuasively to anyone
High-level sales ability — commercially sharp, persuasive, and confident without compromising professional or pharmaceutical ethics
Community relationship management — you understand community pharmacy dynamics and know how to build the kind of trust that drives repeat business and referrals
Outstanding customer service — warm, patient, solution-focused, and always professional with every individual who walks through the door
B2B communication and account management — able to engage and retain institutional buyers professionally
Time management — you structure your day, balance competing priorities, and deliver without being chased
Attention to detail — meticulous with prescriptions, dosages, stock, and sales records
Numerical accuracy and integrity — trusted with cash, stock, and sensitive health data
Proximity — must reside in Ikeja or its immediate environs.
Who You Are:
You are a salesperson who happens to know pharmacy
You see every customer as a sales opportunity
You care about the community you serve
You are honest, accurate, and take no shortcuts
You manage your time like a professional
You show up every day ready to serve and to sell
You understand that a pharmacy is first a business
You are dependable, commercially driven, and excellent.