Tribest is a corporate support solutions provider with a comprehensive range of people outsourcing services. We have a diversified team of management, strategy, banking and capacity development experts working together to provide organizations with the best human resource management solutions.Job Summary
The Real Estate Assistant provides critical administrative, operational, and marketing support to ensure the smooth daily operations of our real estate business.
This role involves managing property listings, coordinating client communications, handling documentation, and managing schedules, allowing the lead agent/broker to focus entirely on closing deals.
Key Responsibilities
Administrative & Schedule Management
Calendar Management: Coordinate and manage the lead agent’s schedule, including property viewings, client consultations, and closing meetings.
Database Management: Maintain and update the Customer Relationship Management (CRM) system with accurate lead, client, and property data.
Communication Hub: Act as the first point of contact for inquiries via phone and email; filter leads and route urgent requests to the agent.
Listing & Marketing Support
Listing Management: Upload and manage property listings across various real estate portals (e.g., PropertyPro, Private Property, or internal websites) ensuring high-quality images and compelling descriptions.
Social Media & Content: Assist in creating, scheduling, and publishing content on social media channels (Instagram, LinkedIn, WhatsApp Business) to showcase available properties and successful closings.
Open Houses & Viewings: Prepare marketing materials, flyers, and property briefs ahead of open houses or inspections.
Transaction & Documentation Coordination
Document Preparation: Draft standard real estate documents, including offer letters, lease agreements, commission sheets, and client intake forms.
Compliance Tracking: Ensure all Know Your Customer (KYC) documents, proof of payments, and signed contracts are properly collected, filed, and securely stored.
Deal Pipeline Monitoring: Track the progress of transactions from initial offer to final escrow and closing, coordinating with legal and finance teams where necessary.
Field Support & Client Relations:
Property Inspections: Occasionally visit properties to ensure they are presentable for viewings, verify amenities, or take photos/videos for marketing.
Client Experience: Send follow-up emails, thank-you notes, and closing gifts to clients to maintain a high-touch, professional relationship.
Key Requirement
Education & Experience:
Degree: Bachelor’s degree or Higher National Diploma (HND) in Business Administration, Estate Management, Marketing, or a related field.
Experience: 1–3 years of experience in an administrative role. Experience specifically within the real estate sector is highly advantageous.