Established in 2014, Mecer consulting is a sister company of Dil Consulting limited; which was established 2004.
MECER is a consulting firm with world class expertise in Human Capital Management and General Management Consultancy. The firm is owned and managed by well-trained highly motivated and focused team of Nigerian and expatriate professionals with vast and varying experiences in the various classes of consultancy.
Over the years, we have carved a niche for ourselves as a reputable Human Resource consulting firm in Abuja and within Nigeria. Our sound and professional services have been enjoyed by notable organisations amongst them are banks, notable government agencies, Non Governmental Organizations, Micro-Finance Banks and Printing firms.
We have over the time engaged in re-engineering and establishing of process in various professional fields that has to do with management, human capital development and management, procurement, Inventory management. We bring certainty into direction of business affairs.Job Description
The Group Head, Operations is responsible for developing and executing the bank’s operations strategy, ensuring efficient branch operations, seamless mortgage processing, strong internal controls, and full regulatory compliance.
The role oversees service delivery, process optimization, operational risk management, and business continuity while driving cost efficiency and customer experience across all operational units.
Education
Bachelor’s Degree in Banking & Finance, Business Administration, Accounting, Economics, or a related discipline.
Master’s degree (MBA, MSc, or equivalent) is an added advantage.
Membership of professional bodies such as CIBN; ICAN/ANAN or relevant operations or risk certifications are added advantages.
Experience:
12–15 years’ experience in banking or financial services operations.
At least 5 years in a senior operations leadership role, preferably within a mortgage bank or commercial bank.
Proven experience in branch operations, mortgage processing, and regulatory compliance.
Requirements:
Strong knowledge of mortgage banking operations and CBN, NDIC, and FMBN regulatory requirements.
Demonstrated ability to drive process automation, digital transformation, and operational efficiency.
Solid expertise in operational risk management, internal controls, and audit remediation.
Strong leadership, people management, and stakeholder engagement skills.
High integrity, professionalism, and customer-centric mindset.