Trimm Solutions Limited is a strategy and operations consulting firm dedicated to helping organizations transform for the future. We combine deep expertise in finance transformation, supply chain, and business process optimization with technology enablement and workforce agility.Summary
We are searching for a dynamic and forward-looking Hostess to serve as the primary ambassador of our fine dining restaurant franchise.
The ideal candidate will be highly focused on “vibe management” and elite networking, as our clientele often includes high-net-worth individuals, celebrities, and corporate executives.
Primary Responsibilities
Provide a high-energy, sophisticated welcome (the “Lagos Welcome”) that aligns with the restaurant’s luxury branding.1
Use popular platforms to manage bookings, ensuring VIP tables are prioritized and walk-ins are handled discreetly.2
Optimize the dining room flow by balancing server sections while ensuring high-profile guests are seated in “prime” spots (e.g., booths or lagoon-view tables).3
Monitor the lighting, music volume, and entryway cleanliness to ensure the “fine dining” atmosphere is maintained from the moment a guest walks in.
Recognize “regulars” and dignitaries by name, remembering their seating preferences or dietary restrictions to provide personalized service.
Assist guests with calling Ubers/private drivers, managing coat checks (where applicable), or providing information on local nightlife for after-dinner plans.
Required Skills & Qualifications
Education: Minimum of OND/HND; a Bachelor’s degree
Interpersonal: Exceptional verbal communication in English; ability to switch between formal and “Lagos-smart” social styles.
Technical: Familiarity with POS systems and digital reservation logs.
Poise: Ability to remain calm and elegant during “peak” rush hours (usually Friday/Saturday nights).
Experience: 2–5 years in a customer-facing role (Aviation, High-end Retail, or Hospitality). Prior experience in a similar role at a fine dining restaurant in Lagos will be an added advantage.
Expectations
The ideal candidate is expected to maintain an impeccable, “red-carpet ready” appearance.
Must be aware of local social hierarchies, and “Who’s Who” in Lagos is a major asset for managing table assignments for high-profile guests.
You will be a perfect match if you can handle “Big Man” culture, navigating requests from influential patrons with a blend of firm policy adherence and extreme politeness.