Universal Human Resource Consult is a HR Consulting firm that effectively manages Private and Government Organisations, ensuring deployment, engagement and Training of Talent/Human Resources; thus creating sustainable growth and increased quality of service delivery.
Our Vision is to transform Government and Private Sector Human Capital into value adding resources that contribute to sustained competitiveness. We are on a Mission to deliver innovative Training Programmes and Consulting best practices through seasoned Facilitators and HR professionals, to meet individual and Organisational needs.Job Summary
At the heart of every exceptional hospitality experience is an exceptional team.
We are looking for a proactive, people-oriented, and strategic Human Resource Manager who is passionate about building a workplace where employees thrive and guests receive outstanding service.
The Human Resource Manager will oversee all aspects of the employee lifecycle from attracting and hiring top talent to developing, engaging, and retaining a high-performing workforce.
The successful candidate will champion a positive workplace culture, ensure compliance with employment laws, and partner with leadership to align people strategies with business goals.
This role requires someone who understands that in hospitality, people are the greatest asset, and every employee contributes to creating memorable guest experiences.
Key Responsibilities
Develop and implement effective recruitment strategies to attract qualified hospitality professionals.
Coordinate the end-to-end recruitment process, including job postings, interviews, selection, and onboarding.
Partner with department heads to understand staffing needs and workforce requirements.
Maintain a strong talent pipeline for critical and high-volume positions.
Ensure new employees experience a structured and engaging onboarding process.
Foster a positive, respectful, and inclusive workplace culture.
Serve as the first point of contact for employee relations matters and workplace concerns.
Mediate conflicts professionally and recommend appropriate resolutions.
Develop initiatives that improve employee morale, engagement, and retention.
Promote open communication between management and employees.
Maintain accurate and confidential employee records.
Ensure HR policies, employee handbooks, and procedures remain current and compliant.
Prepare employment contracts, confirmation letters, promotion letters, disciplinary documentation, and exit documentation.
Qualifications & Experience
Bachelor’s Degree or HND in Human Resource Management, Business Administration, Industrial Relations, Psychology, or a related field.
A Master’s degree is an added advantage
Professional Certifications (Preferred):
CIPM (Chartered Institute of Personnel Management of Nigeria)
SHRM-CP/SHRM-SCP
HRCI (PHR/SPHR)
CIPD qualification is an added advantage.