Etcon Analytical and Environmental Systems & Services Limited is a wholly Nigerian Company specialized in the sales, marketing, distribution, installation, startup and maintenance of various equipment in Nigeria Industries and Institutions. Our wide product selection allows us to offer various expert solutions which, when aligned with our strategy focuses on driving results, developing people, critical thinking, continual improvement & innovation, collaboration & teamwork and customer focus – guarantee the satisfaction of the needs of our clients. We see partnership as the foundation of our entire business rather than just a fancy word. This is what differentiates us. Therefore, we are committed to providing total solutions to all your demands.Job Responsibilities
The main responsibilities of the IT & Digital Platform Officer are:
Maintain the computer networks of the organisation, providing technical support and ensuring the whole company runs smoothly
Monitor and maintain the company computer systems, install, and configure hardware and software, and solve technical issues as they arise.
Resolving IT support requests from employees
Answering employee questions regarding computer systems
Gathering and analyzing data to diagnose problems with computer systems
Changing configurations, settings and permissions to fix computer issues
Installing new software and hardware drivers and updating existing ones as needed
Updating employees on the status of their service requests
Logging all service requests and updating tickets as needed
Manage and maintain the organization’s digital platform
Develop and implement platform strategiesto enhance the organization’s online presence and user experience.
This can include identifying opportunities for growth, optimizing platform features, and staying updated on industry trends.
Managing and organizing digital content on the platform.
This can involve uploading and updating content, ensuring it is accurate and up-to-date, and optimizing it for search engine visibility.
Collaborate with cross-functional teamsand coordinate efforts to ensure the platform aligns with the organization’s goals.
Data analysis and reporting.
Analyzingplatform performance metricsuser engagement data, and other relevant analytics to assess the effectiveness of the platform,generate reports and provide insights to inform decision-making and drive improvements.
Requirements
Minimum of B.Sc/HND in Computer Science or related course
Knowledgeable about the use and maintenance of computers
Proficient in Web and Graphics design
Good communication and people relations skills.
Brilliant negotiation skills.