Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top-of-the-line executive recruitment and selection services. We cater for the needs of a range of professionals seeking employment and work together to create effective solutions using our networks and strong client base.Job Summary

We are seeking an experienced Key Account Officer to manage and grow relationships with the company’s major and strategic B2B customers.
The ideal candidate will be responsible for driving revenue from existing accounts, identifying new business opportunities within key clients, and ensuring strong customer retention and satisfaction.

Key Responsibilities

Manage and develop relationships with key/high-value corporate accounts.
Drive revenue growth and achieve sales targets across assigned accounts.
Identify and pursue upselling and cross-selling opportunities.
Develop account plans and strategies to increase customer value and retention.
Build strong relationships with key decision-makers, procurement teams, and other stakeholders.
Negotiate pricing, contracts, payment terms, and other commercial agreements.
Understand client needs and provide appropriate products/services or solutions.
Prepare proposals, quotations, presentations, and commercial reports.
Monitor account performance, sales pipeline, and revenue forecasts.
Resolve customer issues and coordinate with internal teams to ensure excellent service delivery.
Track market and competitor activities and identify opportunities for account growth.
Maintain accurate customer and sales records using CRM or other reporting tools.

Requirements

B.Sc. / HND in Business Administration, Marketing, Sales, or a related field.
3–5 years of proven B2B sales/key account management experience.
Demonstrated experience managing large, strategic, or high-value corporate accounts.
Proven track record of revenue growth, account retention, and achieving sales targets.
Strong experience in client relationship management and commercial negotiations.
Ability to identify and convert upselling and cross-selling opportunities.
Excellent communication, presentation, negotiation, and problem-solving skills.
Proficiency in Microsoft Office and CRM/sales management tools

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9jabook

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Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top-of-the-line executive recruitment and selection services. We cater for the needs of a range of professionals seeking employment and work together to create effective solutions using our networks and strong client base.Job Summary

The Key Account Officer will lead the growth, performance, and expansion distribution network within assigned Territory. 
This includes recruiting and managing retail partners (dealers, agents, shop owners), optimizing point-of-sale performance, and ensuring strong last-mile customer experience.

Key Responsibilities
Channel Development:

Identify, Engage and onboard retail partners, agents, and local distributors in high-potential areas.
Design and execute channel expansion strategies for urban, peri-urban, and rural regions.
Map out and segment markets by region, population density, and connectivity level.

Sales Performance & Growth:

Drive sales targets for channel partners and ensure consistent performance.

Reporting & Insights:

Maintain accurate records of partner recruitment, sales, and customer feedback.
Generate regular reports for senior management and recommend actionable insights.
Use tools like CRM and mobile field apps to manage retail partner relationships.

Partnership & Collaboration:

Collaborate with marketing to support in-store activations, local campaigns, and promotions.

Qualifications & Skills

Bachelor’s Degree in Business, Marketing, Sales, or related field.
3 years of experience in retail/channel sales, preferably in FMCG, telecom, energy, or consumer goods.
Strong experience in agent networks, last-mile delivery, or informal retail is a big plus.
Excellent leadership, negotiation, and interpersonal skills.
Solid understanding of Nigeria’s retail landscape and consumer behavior.
Comfortable with tech tools (CRMs, mobile apps, Google Sheets, basic dashboards).
Fluency in English; proficiency in Luganda or other local languages is an advantage.
Willingness to travel extensively across regions.

Benefits

Competitive salary and performance-based bonuses.
Opportunity to work in a mission-driven, fast-paced startup environment.
Tools and autonomy to build and grow a high-impact retail network.
Health benefits and professional development support.

Written by

9jabook

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