VISION
To be a well admired pan-African conglomerate
MISSION
To be a world class conglomerate
Our Core Values
Team Work and collaboration
We are part of a team committed to working together across companies. Only by sharing ideas, technologies and talents can the Group achieve and sustain profitable growth
Keeping Commitment
We believe that following through on promises is the best way to maintain credibility with colleagues, employees and customers
Continuous Improvement
We are committed to getting better every day in all we do, as individuals and as teams. By better understanding customers, their expectations and continuously working to innovate and improve products, services and processes, we will become the best.
Respect and fairness
We appreciate our diversity and differences in opinions and believe that respect – for our colleagues, customers, partners and all those with whom we interact – is essential to productive business relationships.
Bold
We are undaunted by tough challenges, realistic about what is possible, optimistic about seizing opportunities. We have the courage to say what we think is right, the integrity to stick to our principles and the tenacity to see it through.Key Responsibilities
Training:
Identification of skill gaps in sales workforce through accompanied market visit for the purpose of creating Individual Development Plan (IDP)
Determine, source & deploy sales training programs in conjunction with NSM & HRM with approval of MD
Tutor the sales team on basic sales processes and sales management for productivity
Maintain a database of sales training deployed
Evaluate the effectiveness of training on business through routine market visits
Review of post training evaluation provided by HR with a view to providing concrete feedback to the respective RBMs & NSM for the purpose of periodic performance assessment, marking a copy to the MD
Building & sustaining value-based capability of the sales team to ensure they excel in modern day sales space
Exploring Market & Customer Opportunities:
Regular trade visit to spot and back check sales activities and basic sales process & provide feedback to management
Engage on accompaniment visits to trade to facilitate on the-job training
Identify the training needs of our key customers in conjunction with the NSM to provide required training to the distributors and their staff
Required to constantly spot & evaluate channel opportunities in the marketplace
Provide competitive advice to Managing Director for exploration & exploitation of such opportunities
Liaises with the marketing department to drive the evolving e-commerce platform
Sales Infrastructure & Programs:
Monitor & track the deployment/utilization of critical sales tool usage like fieldmax
Evaluate gaps & recommend areas of improvement in such tools for MD’s consideration
Excellent communication of bonus scheme by holding group dissemination session 4. Recruitment & Performance Assessment
Works with HR Department to assess current sales team performance
Participates in recruitment of sales employee to identify potential & acquire necessary sales skills
Liaise with HR to ensure there is a pool & plan to retain high potential sales team
Major Challenges:
Getting line manager to follow through agreed post training action plans
Coordinating programs running concurrently at different locations
Maintaining a productive working relationship with both HR & field force PRINCIPAL
Accountabilities
Ensure approved sales training program are implemented in line with annual business plan
Liaise with HR/training institutions & consultants to ensure that all sales training programare planned
Ensure achievement of e-commerce sales target
Prepare External Customer Satisfaction report
Track/monitor the use of sales tools such as Fieldmax and appraise the gaps/required improvement in line with the dictate of the market
Coach & mentor sales personnel to address development needs, thereby improving the effectiveness of the sales force
Prepare a sales process compliance report
Ensure coordination, assessment and evaluation of sales training effectiveness to ensure transferability of learning thereby enhancing achievement of agreed training objectives
Handle specific sales development project as assigned by the MD for the purpose of achieving set business objectives
Requirements
Minimum work experience of 12 years
B.Sc degree in any discipline
MBA qualification will be an added advantage
Skills Requirements:
Ability to deploy impact knowledge & develop an individual effectively
Excellent presentation & communication skills
Strong project Management Skills
Ability to formulate sales operational guidelines
Good leadership & influential skills
Good knowledge in assessing & developing people’s talents
Coaching & Mentoring Skills
