I-Train Africa is an Edtech startup with a vision to build an ecosystem of African youths who have the knowledge and skills to create the future we want. We aim to achieve this by creating ABC: AWARENESS on the knowledge & skills needed by youth & women BLUEPRINT programs on these skills & knowledge COMMUNITY where you find this knowledge and skills.Salary Range: ₦150,000 -₦200,000
Reports to: Sales Lead
We are seeking a highly motivated Sales Closer/Community Engagement Specialist to join our growth-focused team at I-Train Africa. This role is ideal for someone who thrives on closing deals and building online community relationships that drive customer retention and advocacy.
You will play a dual role handling high-conversion sales conversations while also managing and engaging communities on our lead nurturing platforms, where many of our prospects and learners interact daily.
Key Responsibilities:
Sales Closing:
Follow up with warm leads and convert them into paying customers (via DMs, calls, and voice notes).
Conduct tailored product/program demos and consultative sales calls.
Manage a robust sales pipeline using CRM tools and follow-up systems.
Meet or exceed monthly and quarterly conversion targets.
Handle objections professionally and close high-ticket programs confidently.
Community Engagement:
Manage and engage I-Train Africa’s lead and prospect communities.
Spark meaningful conversations, respond to inquiries, and provide timely updates.
Share success stories, testimonials, offers, and program updates to keep communities warm and ready to convert.
Collaborate with the marketing and social teams to improve lead nurturing through community touchpoints.
Monitor group activity, provide feedback, and suggest community growth strategies.
Required Skills & Competencies:
Proven experience in high-ticket or consultative selling.
Strong understanding of online communities and social listening.
Excellent verbal and written communication skills (especially for voice notes, texts, and chats).
Objection handling, negotiation, and persuasive closing skills.
CRM and lead tracking tool proficiency (e.g., HubSpot, Zoho CRM, Trello).
Familiarity with WhatsApp Business, Telegram, and community automation tools.
Basic knowledge of sales funnels, email sequences, and landing pages.
Qualifications:
2+ years experience in sales, telesales, or customer engagement.
Experience managing digital communities is highly desirable.
A bachelor’s degree in business, marketing, or communication is preferred.
Demonstrated ability to work independently and meet sales targets in a hybrid work model.