Hyatt is guided by its purpose: to care for people so they can be their best. Hyatt’s portfolio includes 1,000+ hotel and all-inclusive properties in over 75 countries across 6 continents. Hyatt’s offerings include brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Residence Club®, Hyatt Place®, Hyatt House®, Hyatt Studios, and UrCove; the Boundless Collection, including Miraval®, Alila®, Andaz®, Thompson Hotels®, Dream® Hotels, Hyatt Centric®, and Caption by Hyatt®, the Independent Collection, including The Unbound Collection by Hyatt®, Destination by Hyatt®, and JdV by Hyatt®, and the Inclusive Collection, including Impression by Secrets, Hyatt Ziva®, Hyatt Zilara®, Zoëtry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless Resorts & Spas®, Dreams® Resorts & Spas, Hyatt Vivid Hotels & Resorts, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Subsidiaries of Hyatt operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and Trisept Solutions® technology services. Visit www.hyatt.com for more.About the Role
The Sales Manager is responsible for driving revenue growth by identifying new business opportunities, maintaining client relationships, and maximizing sales across hotel services (rooms, events, F&B).
This role focuses on achieving sales targets while ensuring excellent customer satisfaction aligned with Hyatt’s brand standards.
Key Responsibilities
Develop and execute strategic sales plans to achieve revenue goals
Identify and pursue new business opportunities (corporate, leisure, MICE segments)
Build and maintain strong relationships with clients, travel agents, and corporate partners
Conduct sales calls, site inspections, and client presentations
Negotiate contracts and close deals to maximize profitability
Collaborate with marketing and revenue management teams
Monitor market trends, competitor activities, and pricing strategies
Prepare regular sales reports, forecasts, and performance analysis
Represent the hotel at industry events, trade shows, and networking functions
Qualifications
Bachelor’s Degree in Business Administration, Hospitality Management, or related field
3–6+ years of experience in hotel sales or hospitality industry
Strong communication, negotiation, and interpersonal skills
Proven track record of meeting or exceeding sales targets
Ability to work under pressure and manage multiple accounts
Knowledge of local and international travel markets is a plus