Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionise the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.
The journey began with our pioneering of the food court concept in Nigeria – a new and exciting offering for the local market. At the same time, we also imported well-developed QSR (Quick Service Restaurant) brands from South Africa. Since this time we have concentrated on developing our own brands, which already occupy prime market positions. Chicken Republic, as our flagship brand, is a classic success story.
Since launching in 2004, Chicken Republic has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).
Our multifaceted business also comprises an Operational Division, Central Kitchen Unit and Supply Chain Division.Job Purpose
To maintain quality standards by ensuring conformity to standard operating procedures, GHP and cGMP and assessing in-process production, finished products and recording the results.
Core Responsibilities and Key Result Areas
Quality Control
Maintain Shift continuity and control the shift quality/EHS function until when the RELIVER or DESIGNATE resumes duty
Ensure discipline in the department, example: wearing uniform, wearing badges, using of proper tools, and to ensure that all safety requirements are met.
Ensure effective co-ordination with all the sections within the department, for effective service to other departments/divisions/units
Ensure good housekeeping and cleanliness in the area of control at all time
Adhere to all the safety and environment regulations within and around the production area
Ensure calibration of all the measuring and weighing equipment under direct control of the supply chain division are carried out regularly
Ensure and maintain all operations, and assigned technical documents
Always ensure strict conformity to cGMP and GHP
Develop a measurable standard for assigned materials and processes
Ensure conformity of all raw materials and packaging materials to specification before usage at the production shop floor
Ensure strict compliance to FC process standards, such as Operation Alert, SIC (Short Interval Control), and carry out on the spot checks on processes and materials before clearance for use/dispatch
Report any non-conformity beyond his competence to the superior without assumption
Approve all finished products by confirming specifications and conducting required tests
Ensure effective coordination and discipline in the section within the department under supervision by enforcing the use of required PPE
Ensure strict compliance to FC process standards, such as Operation Alert, SIC (Short Interval Control), and carry out on the spot checks on processes and materials before clearance for dispatch
Verify proper record keeping of all monitoring documents such as SIC and temperature/humidity monitoring charts
Write daily required reports for example; daily, weekly, monthly or any periodic reports and submit to the appropriate authority
Whenever required, he/she will cater for regulatory activities with the government agencies
Ensure strict adherence to statutory and regulatory requirements
Ensure strict adherence to the requirements of the ISO 22000, 9001, 14001 and 45000 as well as other company adopted quality system
Key Performance Indicators
Increased Productivity
Reduction of waste
Impact Indicator – Rate of Customer satisfaction and loyalty
Rate of Quality and Value delivered to customers
Knowledge Requirements
Knowledge of quality assurance policies and procedures
Knowledge of relevant regulatory standards
Knowledge of tools, methods and concepts of quality assurance
Knowledge of data analysis tools and statistical analysis
Job Specifications
A minimum of a Bachelor’s degree in Natural/Physical Science or Manufacturing management is required
Possession of any relevant certification is an added advantage
Minimum of 2 years’ experience in similar role