The most recognized name in the industry, Hilton Hotels & Resorts stands as the stylish, forward thinking global leader of hospitality. With over 92 years of experience, Hilton continues to be synonymous with hotel because of our innovative approach to products, amenities and service. We help make traveling easier with our smart design, innovative restaurant concepts, authentic hospitality and commitment to the global community.
With more than 540 locations in 78 countries, Hilton provides an authentic and contemporary experience for our guests worldwide. Our guest rooms feature a smart, functional design plus thoughtful amenities. And our Request Upon Arrival service ensures that your room will be unique to your specifications from the moment you check in.About the job
A Stewarding Supervisor is responsible for supervising the Stewards to deliver an excellent Guest and Member experience while supporting the overall operations.
What will I be doing?
As a Stewarding Supervisor, you are responsible for supervising the Stewards and supporting the team members to deliver an excellent Guest and Member experience. A Supervisor Stewarding will also be required to coordinate other responsibilities, make certain Back of House areas are maintained, and ensure that health and safety are top priorities. Specifically, you will be responsible for performing the following tasks to the highest standards:
Supervise the Stewards ensuring high standards
Support the Team Members in training and development
Coordinate the daily pot-wash and dish wash responsibilities
Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed
Observe Health, Hygiene and Safety guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements
Report faults, misused or damaged equipment issues to the Managers, Executive Chef, and/or Chief Engineering
Ensure the correct PPE is in place and guidelines are adhered to
Ensure machinery is operated properly, efficiently, safely and in accordance with the hotel’s Health and Safety Manual
Assist in the location, movement and storage of operational equipment
Assist in the stock take of equipment and other items as required
Ensure team members adhere to all Health and Safety and Hygiene Regulations
Carry out any other reasonable task set by the Hotel’s Management
What are we looking for?
A Stewarding Supervisor serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Good communication skills
Ability to work under pressure
Ability to work on their own or in teams
Flexibility to respond to a range of various work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in a similar role
Previous experience in supervisory role