Proten is an international Human Capital Development firm that offers a wide range of Training, Coaching and Consulting services to individuals, small businesses and corporate and governmental organisations. Our client base spreads across Europe and Africa with head offices in London, United Kingdom and Lagos, Nigeria. Human Capital is undoubtedly one of the most important elements of success in any organisation today. Developing human capital requires creating and cultivating environments in which human beings can rapidly learn and apply new ideas, competencies, skills, behaviours and attitudes. Proten International assists organisations across Europe and Africa in providing opportunities for people to create shared understanding, explore new ideas and apply them. The tools for creating these opportunities include training, facilitation, coaching and consulting. Our focus is to create an enabling environment for businesses and organisations to start – up and thrive through a range of business development services. We also work with Corporate and Governmental organisations to optimize their productivity and performance through a range of advisory, consulting and other services. We aim to understand the needs of every organisation and its people and work hand-in-hand with them to fulfil them. We strongly believe that a highly performing and productive workforce will lead to a profitable organisation.Job Summary
The Technical Assistant provides strategic, operational and analytical support to the Managing Director by coordinating cross-functional initiatives, tracking business performance, preparing executive reports and ensuring timely execution of strategic priorities across the organization.
The role serves as the coordination hub between Management, Operations, Credit, Finance, Compliance and Business Development, ensuring that business decisions are translated into measurable actions.
Job Roles and Responsibilities
Coordinate and monitor the implementation of strategic initiatives, executive decisions, and action plans assigned by the Managing Director to ensure timely execution across the organization.
Prepare high-quality executive reports, presentations, briefing notes, management dashboards, and other decision-support materials for Management and the Board.
Monitor departmental performance against approved KPIs and strategic objectives, analyse business performance trends, and escalate key risks, challenges, and opportunities requiring executive attention.
Coordinate cross-functional projects by tracking implementation timelines, facilitating collaboration across departments, and ensuring timely resolution of execution bottlenecks.
Conduct business, market, and competitor research to support strategic planning, business growth initiatives, product development, and executive decision-making.
Review operational processes and recommend improvements that enhance efficiency, productivity, governance, and service delivery across the business.
Support the implementation of corporate policies, strategic initiatives, and organizational change programmes while monitoring compliance with approved management directives.
Coordinate executive and operational meetings, document resolutions, maintain accurate records of management decisions, and follow up on agreed action items.
Monitor regulatory obligations, support internal audit and compliance activities, and coordinate the timely submission of executive and regulatory reports.
Prepare periodic reports on strategic initiatives, operational performance, project status, and organizational priorities, providing actionable insights and recommendations to Management.
Qualifications
Bachelor’s Degree in Finance, Economics, Business Administration, Accounting or related discipline.
MBA or relevant professional certification is an advantage.
2–3 years in strategy, operations, management consulting, executive support or financial services.
Experience in a regulated financial institution is preferred.